Return & Exchange Policy

We are committed to providing every customer with an enjoyable shopping experience. If you experience any issues with your order, please read the policy below:

1. When Returns or Exchanges Are Accepted

We accept return or exchange requests if:

  ·The item arrived damaged, defective, or with quality issues

  ·The item does not match the description

  ·We sent the wrong product, size, or style

Please contact us within 10 days of receiving your package and provide your order number and photos of the issue. We will respond within 1–2 business days.

2. When Returns or Exchanges Are Not Accepted

We do not accept returns or exchanges if:

  ·You contact us more than 10 days after receiving the item

  ·The item has been used, damaged, or is not in resellable condition

  ·The reason is subjective (e.g., “don’t like it,” “not what I imagined”)

  ·Sale or clearance items are not eligible unless damaged

3. Return Requirements

  ·Items must be returned in original packaging and in unused condition

  ·Return shipping cost depends on the reason:

    1.Quality issue → We cover it

    2.Non-quality reasons → Customer covers it

Please contact us before sending items back to obtain return instructions.

4. Refund Processing

Once the returned item is inspected and approved, we will process your refund through the original payment method within 3–7 business days.

5. Contact Us

If you have any questions during shopping, payment, or after receiving your package, feel free to reach out anytime. We will assist you as quickly as possible.

📧 Email: tangyihang890709@gmail.com
📱 WhatsApp: 8613386913217