Legal notice
Return & Refund Policy
30-Day Return Policy We offer a 30-day free return window for most standard products, starting from the date you receive your order. To be eligible for a return, items must be unused, in original condition, and with original packaging. Buyers are responsible for all return shipping fees unless the return is caused by our error.
Defective, Damaged or Incorrect Items If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours after delivery with photo or video evidence. We will arrange a replacement or full refund at our discretion without additional shipping cost from your side.
Non-Returnable Items Customized products and clearance sale items are final sale and do not qualify for free returns or exchanges. These items cannot be returned or refunded unless there is a quality issue or shipping error on our part.
Refund Processing Time Once your returned item is received and inspected, your refund will be processed within 3–15 business days and credited back to your original payment method. The actual arrival time may vary depending on your payment provider’s processing rules.
Unclaimed Package & Refusal Rules Unreasonably refusing delivery or abandoning the package without valid reason will not qualify for a full refund. We reserve the right to deduct the original shipping cost, return shipping cost, and handling fees from your refund in such cases.
Disclaimer
Color & Display Difference All product images displayed on our website are for reference only. Minor color differences caused by different monitor settings, lighting conditions, or device displays do not constitute defective products or incorrect orders.
Website Content Purpose All content on this website is provided for general display and reference purposes only. It does not constitute any professional advice, commitment, or binding guarantee.
Third-Party Links & Services Our website may contain links to third-party platforms, including payment service providers and logistics tracking systems. We are not responsible for the safety, privacy policy, or service quality of any third-party website.
Policy Update Rights We reserve the right to update, modify, or adjust these policies at any time without prior notice. All updates take effect immediately once posted on this page. Customers are responsible for reviewing the latest policies before placing orders.